Customer Bill Pay System Back Online

Thank you for your patience while we were down for maintenance, and we apologize for any inconvenience this may have caused you.

Winter Storm Closing Annoucements

Are you wondering why your neighbor got an automated message from the Town of Ayden announcing a closing or delay in opening due to extreme winter weather - but you didn't?  It's because your neighbor is in our mass messaging database.  You don't need a land line to take advantage of this free service.  Automated messages can be sent to a cell phone or email address as well.  If you would like to participate, please send an email to Sherri Scharf (sscharf@ayden.com) with the name on your utility account and your preferred contact information and you, too, can start getting important messages.  Don't worry: we won't share your information or send you "junk" phone calls!

Temporary Conversion to Chlorine

Beginning March 16 and continuing until April 20, the Town of Ayden will temporarily change the disinfectant used in the water treatment process from chloramines to chlorine during this four-week period.

Since March 2009, the Town of Ayden has used chloramines, a mixture of chlorine and ammonia, as the disinfectant in its water treatment process. Chloramines are an effective disinfectant and also reduce the level of by-products that are regulated by the US Environmental Protection Agency.  State drinking water guidelines recommend that water systems using chloramines periodically switch back to free chlorine (chlorine alone) for a minimum of four weeks. This brief, scheduled change in disinfectant is a standard water treatment practice to keep water mains clean and free of potentially harmful bacteria throughout the year.

During the temporary switch to free chlorine, customers may notice a slight change in the taste or smell of their tap water. The mild chlorine taste and smell is normal and poses no health risk.  Most customers will not need to take any precautions as the water remains safe to drink and is treated according to both state and federal standards.   People and businesses that normally take special precautions to remove chloramines from tap water, such as dialysis centers, medical facilities and aquatic pet owners, should continue to take the same precautions during the temporary switch from chloramines to free chlorine.

If you have any questions or need additional information, please contact Kevin Cox, Ayden Water & Sewer Superintendent, at (252) 481-5828. 

Town of Ayden Featured On National T.V.

The Town of Ayden is proud to announce that it has been featured on national television on The Discovery Channel. The Town appeared on Viewpoints with Terry Bradshaw and is recognized as being "One of America's Best Small Communities to Raise a Family."

Ayden officials had previously been contacted by United States Media Television, Inc., a television show production company based in Florida, about being featured in a short documentary about the Town and its charming qualities. The segment featuring the Town appeared on the Discovery Channel on August 2, 2013 and will continue to appear throughout 15 major markets across the southeast and Atlantic of the United States.

Below is the segment featuring the Town of Ayden. It can be viewed via the Town's website or via YouTube. READ MORE >>