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The Town of Ayden Water & Sewer Department is responsible for maintaining water and wastewater infrastructure owned by the Town. This includes mains, service lines, hydrants, valves, wells, and pump stations. The Water & Sewer Department is comprised of a 6 man crew who work diligently to assure that quality service that is safe and efficient is provided to the residents and businesses in Ayden.




The Town of Ayden operates a wastewater collection system under permit WSQC00269, issued by the ENVIRONMENTAL MANAGEMENT COMMISSION, N.C. DEPARTMENT OF ENVIRONMENTAL QUALITY. This system consists of approximately 44 miles of gravity sewer lines, 8 miles of force mains, 15 duplex pump stations and 1 simplex pump station, and all associated piping, valves, and appurtenances necessary to operate a wastewater collection system for the Town of Ayden.

During the year of 2019, this collection system was operated in compliance with all regulations applied to it by NCDEQ. The system had no SSO’s (Sanitary Sewer Overflows), meaning that no reportable amounts of wastewater escaped from the system. Our simplex pump station is inspected daily, and our duplex pump stations are inspected weekly. Each of our duplex pumping stations have two pumps that alternate in operation and have a backup generator to operate in case of power failure.

Wastewater collected by this system is pumped to the Contentnea Metropolitan Sewer District where it is treated and then discharged into the Contentnea Creek.

Over the past five years, the Town of Ayden has expended considerable resources studying and inspecting the collection system in an effort to reduce stormwater inflow and groundwater infiltration into the system. As a result, in 2019, the Town of Ayden replaced 2,493 linear feet of gravity sewer line and 13 precast manholes. In 2020, the town plans to rehabilitate at least one pump station. The gravity sewer lines are cleaned and inspected at a rate of ten percent per year. Also in 2021, the 5-Year Capital Improvement Plan for the collection system will be updated.

Should you have any questions, please contact the Town of Ayden, by mail at P.O. 219, Ayden NC 28513; by telephone at 252-481-5833; or visit us at www.Ayden.com

Residential Water Heaters

Smelly Water or rotten egg odor in hot water lines is due to the reaction of sulfates and microorganisms.

There are various ways to eliminate the odor problem:

  • By means of chlorine feeder installation, Micro-organisms will normally not grow in chlorinated water, but have been heard of in low volume usage heaters when water is left to stagnate
  • Periodic flushing of the water heater with common household bleach, such as Clorox or Linco. This is affective where odors are severe
  • Anode Replacement – Removing the existing anode, flushing the tank thoroughly with bleach and installing a new anode rod, preferably aluminum. Anode removal will void the water heater warranty.

Chlorination of Water Heater Tanks

The water heater tank should be chlorinated:

  1. as periodic treatment for an odor problem
  2. when changing anode rods, due to odor problem

Here is how it is done:

  1. Turn off the gas manual shut off valve, or power.
  2. Close the cold water inlet valve at the heater.
  3. Open a nearby hot water faucet.
  4. Remove relief valve or disconnect with the hot water outlet pipe from heater. a. Drain a gallon of water from drain valve for each gallon of Clorox to be added
  5. Close heater drain valve and pour suggested amount of chlorine disinfectant (Clorox bleach or equal) into the heater through the relief valve opening or the hot water outlet pipe. Use one gallon of chlorine disinfectant for each 30 gallon of water heater tank capacity. The tank capacity is listed on the heater identification plate.
  6. Leave the mixture in the heater for one hour or more.
  7. Drain mixture from the tank thought the heater drain valve.
  8. Close the heater drain valve, open cold water inlet valve and completely fill the tank with water. Leave water in heater for 15 minutes.
  9. Drain the water from the tank through the heater drain valve. Close the drain valve and reconnect the piping removed in step 4 above.
  10. Open the cold water inlet valve at heater and fill tank with water. Close the hot water faucet after all the air is out of the system.
  11. Check for water leaks at all fittings used. Repair as necessary.
  12. Turn on gas or power. Follow lighting instructions which appear on the front of the jacket.
  13. Check for normal heater operation.